The organization materializes its technological innovation strategy, defining specific, measurable, attainable, relevant and planned objectives over time, which take into account the market context in which the organization operates and the positioning it wishes to have with clients, and is able to identify the resources, both human and material, necessary for its implementation.
To score “Totally agree”, the organization must:
Have a technological innovation strategy, in line with the market context and the company's global vision.
Have specific objectives defined in the technological innovation strategy which are achievable, measurable and with defined timings.
Have a detailed action plan aimed at achieving these objectives, through the definition, budgeting and scheduling of initiatives, considering also the allocation of necessary human resources.
Question 2
The organization actively and regularly seeks sources of information on technological innovation trends in the sector, dedicating the human resources necessary to monitor market behaviour, observe competition and identify publications and events relevant.
To score “Totally agree”, the organization must:
Monitor trends in technological innovation, at least every six months
Use different sources of information to monitor trends in technological innovation (e.g. publications, participation in fairs, congresses, articles scientific, etc.).
Allocate dedicated full-time human resources to monitor technological innovation trends, observe the competition and identify relevant publications and events.
Question 3
The organization has and regularly uses management monitoring tools and assesses the execution of the technological innovation plan with well-defined metrics and measures in a systematic way, in order to support management decision-making.
To score “Totally agree”, the organization must:
Have monitoring tools and / or performance indicators (e.g. KPI) that allow for the assessment of the implementation of the defined objectives.
Collect information regarding these indicators, at least monthly, and review their applicability at least annually.
Have management control mechanisms, capable of informing interested parties and supporting decision-making, when there are deviations in the expected indicator levels
Talent
Question 4
The organization systematically identifies the necessary skills of workers, at all levels, who accompany technological and organizational innovations, defining and carrying out training programmes with internal or external resources or recruiting new employees with the required skills.
To score “Totally agree”, the organization must:
Annually map the necessary skills in its human resources to implement its technological innovation strategy.
Implement, as necessary, procedures for the acquisition of missing skills (e.g. selection and recruitment, training and partnership
Question 5
The organization maintains an awareness and training plan for its employees in order to encourage behaviour aimed at minimizing risks, which is an integral part of the adopted security and risk management policies.
To score “Totally agree”, the organization must:
Have a formal training plan for data security and risk management.
Ensure that their employees are fully aware of the consequences of risk behaviour.
Have mechanisms that can be adopted by employees in case of threat and ensure dissemination actions with them, ensuring that they know the procedures to be followed.
Culture and leadership
Question 6
The organization encourages the employees' involvement at all levels in technological innovation processes, through the adoption of structured management processes and tools that encourage experimentation, regularly organizing initiatives to identify opportunities and share ideas, thus reinforcing the culture of a constant quest for improvement and innovation.
To score “Totally agree”, the organization must:
Have mechanisms and / or initiatives to encourage the participation of its employees in the technological innovation process (e.g. platforms for sharing ideas, launching challenges, internal competitions, monthly discussion meetings).
Monitor the results of innovation activities (e.g. ideas created, innovations implemented, concrete results and impacts, rewards given to employees) that reflects the success of the organization's innovation culture.
Question 7
The organization has an active participation in conducting change processes, raising awareness and supporting employees to adopt new ways of working or technologies with greater productivity.
To score “Totally agree”, the organization must:
Have a clear change management strategy.
Have a detailed change management plan with specific objectives (e.g. number of training sessions, number of newsletters, number of events, number of responses to questionnaires, etc.).
Evaluate, at least once a year, the result of the initiatives carried out and be able to review the strategy according to the results obtained.
Innovation ecosystem
Question 8
The organization collaborates, on a recurring basis, with entities from the scientific and technological system, suppliers, clients, other partners or competitors, with the purpose of acquiring new knowledge, solving problems in the context of research, development and innovation activities.
To score “Totally agree”, the organization must:
Have a defined open innovation strategy, reviewed annually, which defines the organization's main external innovation partners, the activities to be developed and the objectives.
Use external partners as the organization's main source of innovation.
Annually assess the results of collaboration initiatives with external entities
Question 9
The organization carefully and systematically assesses external entities with whom it collaborates in its value chain, weighing the benefits and advantages of that collaboration with the risks arising from the exposure of critical assets, the breach of information, technological and cultural incompatibilities.
To score “Totally agree”, the organization must:
Define clear criteria for selecting its partners (e.g. competitive advantages - price, technology, product; organizational culture; complementary aspect of skills or resources; strategic alignment; experience in the sector; risk of opportunistic behaviour; etc.), reviewed annually.
Annually assess the opportunity cost of the selection of partners carried out (e.g. working with a university vs. working with a research centre).
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